Mystery Shoppers USA
American Mystery Shopping: Become a
As a mystery shopper, your job will be to
evaluate and comment on customer service in a
wide variety of shops, stores, restaurants and
services in your area. This is your chance to get
paid to shop & dine out. You can make money,
have fun and help improve customer service. The
importance of customer service has turned mystery
shopping into a $1.6 billion a year industry.
What is a Mystery Shopper?
A mystery shopper (also called a secret shopper)
is someone who gets paid to visit a store or
restaurant and secretly evaluate things like
customer service, store cleanliness and product
quality. After the visit, the secret shopper
fills out a brief questionnaire (shopper report)
describing their shopping experience and gets
paid for their time and opinions. The business
owner then uses the information the mystery
shopper has given them to make any necessary
improvements in their store or service.
Get Paid to Shop
Mystery shopper jobs pay well and quite often,
the secret shopper is treated to free merchandise
and free meals as part of the job. A secret
shopping career can be very exciting, and for
those who love to shop and dine out - it's the
perfect job that offers fun assignments and
History of Mystery Shopping
Mystery shoppers were first employed in the 1940s
as a mechanism to measure employee integrity.
Tools used for secret shopping assessments are
generally simple questionnaires. Most secret
shopper companies administer through the
Internet, allowing potential mystery shoppers to
register for participation and find mystery
shopping jobs online.
The most common venues for a mystery shop are
retail stores, movie theatres, restaurants, fast
food chains, banks, gas stations, car
dealerships, health clubs, and more. Virtually
any context where there is a customer/business
interaction is open to mystery shopping.
Methods of a Secret Shopper
Secret shoppers are often given assignments to
simply test the service skills of the employees.
Some of the common things secret shoppers will be
looking for include:
- how long it takes before the secret shopper is
- how was the secret shopper treated during their
visit at the location
- the types of products shown
- cleanliness of store and store associates
- speed of service
After the visit, the secret shopper will then
submit their opinions about their shopping
experience. That information is then reviewed and
analyzed to find areas in their service that need
Finding Real Mystery Shopper Jobs
Whether you are looking to become a mystery
shopper or secret shopper for the first time, or
looking for mystery shopping companies to work
for, Mystery Shopping Providers can help.
We can connect you with 184 mystery shopping
companies that hire new shoppers for assignments
every day. Mystery Shopping Providers also offers
online training for new mystery shoppers,
personal consultation and an online newsletter
for our new shoppers. No experience is required
to take part in mystery shops. And because
hundreds of new mystery shopper jobs are
available every day, our members are guaranteed
Become a Mystery Shopper
Mystery Shoppers America is in business for one
reason: to connect you with mystery shopper jobs.
You are our first priority and we are committed
to your success. If you want to be a mystery
shopper, you need the service of the best
available of all mystery shopping companies. MSP
is the industry leader.
In business since 2002, MSP is reputable and well
established. We are the largest mystery shopping
service of our kind and were the best at
what we do. Our experienced staff knows the
mystery shopping industry inside-out.
Join us today & Get
Paid to Shop!
Register with Mystery Shopping Providers and
begin your new career as a paid shopper.
Click here to Become
a Mystery Shopper
Mystery Shoppers America -
America's First Choice for Mystery Shopping.
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Providers. All rights reserved.
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